Refund Policy

Refund Policy

Digital Products & No Refund Policy

All purchases made on Serimor are for digital products, including license keys, activation codes, and virtual items.

Due to the nature of digital products, all sales are final after delivery.

Refunds will not be provided for:

• Customer misunderstanding of the product
• Wrong purchase
• Change of mind
• Incompatibility caused by customer's system or account
• Failure to follow product instructions
• Loss, sharing, or misuse of delivered keys

Eligible Refunds

A refund or replacement may only be considered if:

• The delivered key/code is invalid
• The purchased product is permanently unavailable
• The issue is confirmed to be caused by the product itself

Customers must provide valid evidence showing that the issue is related to the product.

Important Notice

By completing a purchase, you confirm that you understand the product is a digital item and agree to this refund policy before payment.